Visight ChatBot

COVID-19 and How Artificial Intelligence (A.I.) Can Help

Amidst the economic and societal confusion caused by the COVID-19 pandemic, Conversational A.I. solutions rose as a necessary business tool to
facilitate effective and efficient communication between organisations and their customers.
 
The potential for Conversational A.I. cannot be understated: by 2024, it is predicted that consumer retail spending via conversational ai worldwide will reach $142 billion, compared to a mere $2.8 billion in 2019. The following are all impacts that can support your business:

With customers engaging across various channels, ensuring a consistently good experience is often difficult. Our Conversational A.I. can be deployed across the organization to track, engage with and facilitate the best patient experience with measurable data and ROI.

Engage your customers on their preferred platform and channel. Empowered customers create a pathway toward loyalty and relatability. Our VAs can be deployed across various channels and platforms that patients prefer to engage in, all fully configurable via a single interface.

AI systems are constantly learning and adapting. By analyzing user communication in real time, our Virtual Assistant swiftly detects shifts in sentiments throughout the exchange to escalate the conversation to a live agent.

Our multi-lingual capabilities, with a heavy focus on South East Asian languages
(such as Bahasa Malaysia, Bahasa Indonesia, Mandarin, Thai, or Vietnamese), allow us to prepare for bilingual and even trilingual conversational ai interactions.

Discover ViSight Chatbot, a
multi-lingual conversations powered by artificial intelligence

Conversational AI lives in all sorts of different channels, and with
ViSight Chatbot combines multi-lingual capabilities and data analytics to facilitate business operations and ease customer service demands. 
ViSight Chatbot allows you to connect with, learn from and improve for your customers. 

Capture Your Customer’s Attention, Intelligently

Our multi-lingual capabilities, with a heavy focus on South East Asian languages
(such as Bahasa Malaysia, Bahasa Indonesia, Mandarin, Thai, or Vietnamese), allow us to prepare for bilingual and even trilingual Conversational A.I. interactions. 

Facebook Messenger & WhatsApp Partnerships

Through ViSight Chatbot’s partnerships with Facebook Messenger and WhatsApp, organisations have access and are able to leverage on these platforms to give their customers a multi-platform experience.

Local expertise, varied experience

Our local expertise in implementing anywhere from small to large scale bots in industries such as healthcare, insurance, finance and more, will help us tailor a bot for your organisation’s specific needs.

ViSight Chatbot Use Cases